How it works

How Lueur works.

From your first question to your first treatment — here's exactly what happens.

HIPAA Compliant
Board-Certified Physicians
FDA-Registered Pharmacy
Menopause Specialists
01

Answer a few questions

A 5-minute private online assessment designed by menopause specialists. You'll cover the full symptom picture — not just the surface-level checklist your PCP used.

  • Symptoms — hot flashes, night sweats, brain fog, mood, sleep, libido, cycle changes
  • Medical history, family history, current medications
  • Your goals — what feeling better actually looks like for you

"No video call required. Your information is HIPAA-protected."

Your data is encrypted in transit and at rest. It's only shared with your prescribing physician — never sold, never used for marketing.

02

A menopause specialist reviews your case

Your case is reviewed by a board-certified physician whose practice focuses on menopause and hormone health. Not a generalist. Not a triage bot. A specialist who evaluates you as a whole person — not a single data point.

  • Full symptom picture evaluated alongside any labs you provide
  • If treatment is appropriate, they prescribe personalized bioidentical HRT
  • If treatment isn't appropriate for your health profile, you're told directly and refunded in full
  • Typical review time: within 24 hours

"Your doctor evaluates you as a whole person — not a single data point."

03

Your treatment arrives at your door

Your prescription is filled by an FDA-registered compounding pharmacy and shipped in plain, unmarked packaging. No logos. No product descriptions on the label.

  • Bioidentical estradiol, progesterone, or combination — personalized to your profile
  • Auto-refills monthly so you never miss a dose
  • Plain, unmarked packaging — nobody will know what's inside
  • Ongoing physician access — message your doctor anytime for adjustments

Early access

Ready when we are?

Join the early access list. We'll reach out the moment Lueur launches.

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